Shipping & Delivery

Simple, reliable delivery — so your Better Bakes arrive
fresh and ready to enjoy.

Processing Time

All orders are processed within 1–2 business days (excluding weekends and holidays).
Once your order has been processed, you will receive a confirmation email with shipping details.
Please note that during peak periods, processing times may be slightly longer.

Delivery Times

Estimated delivery times:

  • Standard Shipping: 2–5 business days
  • Delivery times may vary depending on your location

Please note that these are estimated timeframes and may be affected by external factors such as courier delays or high demand periods.

Shipping Rates

Shipping costs are calculated at checkout based on your location and order size.
From time to time, we may offer free shipping promotions on qualifying orders.

Where We Ship

We currently ship Nationwide. As a small business, we hope to expand out of the US soon but currently are unable to fulfill orders outside of the USA.

Order Tracking

Once your order has been shipped, you will receive a tracking link via email.
Please allow some time for tracking information to update after dispatch.

Incorrect Address

Please ensure that all shipping details are correct before placing your order.
We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.
If you notice an error in your address, please contact us as soon as possible.

Delays

While we do our best to ensure timely delivery, we are not responsible for delays caused by:

  • Courier services
  • Weather conditions
  • Customs processes (if applicable)
  • High demand periods

Failed Delivery

If a delivery attempt is unsuccessful:

  • The courier may attempt redelivery
  • The order may be returned to us

In such cases, additional shipping fees may apply for resending the order.

Damaged or Lost Packages

If your order arrives damaged or does not arrive:

  • Please contact us within a reasonable time
  • Include your order number and any relevant photos

We will review the issue and work with you to find a solution.

Contact Us

If you have any questions about shipping or delivery, feel free to contact us: hello@betterbakes.com.